Terms of Use

A short, clear agreement between you and us. Last updated: 7 October 2026.

Who can register

Anyone aged 16 or over can open an account to search, request a service, book, order, or take a seat in a course.
Publishing a page requires being an adult person or a legally registered organisation providing a real service. An account belongs to one person or one entity, and the information in it is your responsibility.
A child's seat in a school or trainer's group is registered and managed by a parent or guardian from the guardian's own account.

That the information is accurate: your services, prices and qualifications as they are in reality.
Not to impersonate anyone, and not to use a name or mark you do not own.
Not to offer anything prohibited by law, nor abusive or misleading content.
To respect whoever contacts you through the platform, and not to use their data outside the purpose of the service.
To honour what you agree with your customer — the agreement is between you, and we are not a party to it.

The platform delivers the request to the page owner; it does not carry it out. Delivering the service, its quality, and what happens between you and your customer are the page owner's responsibility.
We do not mediate disputes between a page owner and their customer, but we do act on reports of abuse.

A customer can pay a page through the platform by postal transfer (CCP/RIP, confirmed by the page owner from the receipt) or by CIB or Edahabia card through the SATIM gateway. The page owner receives the money directly; the platform does not hold it.
On payments made through the platform's payment tools, the platform charges the page owner a commission of 1% of the amount, invoiced monthly. The current rate is shown in the dashboard, and we tell you before changing it.
A refund is decided by the page owner who received the payment, according to what you agreed. For card payments it is processed through the gateway; for postal transfers the page owner returns the money directly. Contact the page owner first; if you get no answer, write to us from the contact page.
Plans and wallet points sold by the platform itself are not refundable once used; unused points are refunded on request.

A review is written by a signed-in user and expresses their opinion. We do not remove a review merely for being negative.
We remove abuse, clear falsehood, or a review from a fake account. Anyone can report a page or a review from the “Report” button, and we read every report.
You always have the right to reply publicly to any review.

You keep the rights to what you publish: texts, photos, lessons and materials. You grant us only what is needed to display and deliver it on the platform and in the apps.
You confirm that you own, or have permission to use, every photo and document you upload.

We may suspend an account that impersonates someone, offers prohibited services, or repeatedly abuses the platform.
A page whose monthly commission invoice remains unpaid after its due date may be taken offline until it is paid.
You may close your account whenever you wish, from Settings.

The platform is provided as it is. We are not liable for the services, products, lessons or medical acts offered by page owners, nor for a loss caused by an interruption outside our control.
Nothing here limits the rights you have under mandatory law.

These terms are governed by Algerian law. Any dispute that cannot be settled amicably goes before the competent Algerian courts.
To contact us, use the contact page; it is also where you exercise your data rights.